Free Technical Support – Recharges365 will provide free technical support for any Issue in id activation
Recharges365 reserves the rights to modify/change any Package/margin anytime with prior notification to
their customers on white lebel,super distributor,
distributor & Retailer Dashboard News Section.
Recharges365 reserves the rights to increase/decrease margin/surcharge on any operator anytime with
prior notification to their customers Dashboard News Section.
Recharges365 also reserves the rights to terminate/suspend any of their customer account on violation of
terms, Policies or misconduct, misbehavior,
of if found suspect of any fraud or cheating. No refund will be provided in all cases.
As per the standard practice we provide Last 30 Days report access and client can export their data
time to time as we do not take any such responsibility in case of any issue from datacenter. so we
advise to take regular report backups if required.
In Case if there is any issue with any Services then users can write us mail on email@example.com
Recharge Operator Services are running on hybrid mode (Direct + Lapu) for maximum margin & maximum
Bill Payments Services are running on BBPS (Bharat Bill Payment System) System.
In case of changes in Margins/Surcharges we always provide prior notification on dashboard News section.
Recharge Status will be as follows: SUCCESS / FAILED / PENDING
In case if any Trnx status as "Pending" From operator then such trnx gets auto clear and we provide hit
on call back URL to client on our API Panel.
in case if any trnx is pending for more then 2 hrs and not cleared then write mail to us on
For any technical issue / Transaction Related concerns then you can write Email us at:
firstname.lastname@example.org with CyTranxID / Related Trnx id for that service.
in case if any dispute related to any transaction then Recharges365 team will check and provide valid
so client always need to co-operate as these are 3rd party services and need to check to operators end.
You can make the payment via: Cheque Deposit/NEFT/INFT/RTGS/IMPS Only To add wallet Balance, No Cash
Transactions are allowed
Amount Limitation: There is Minimum Amount Limit is Rs. 500 for Virtual account or UPI System and Limit
is Rs. 1000 if sending offline to bank account directly
Balance Update Timing any day time on any working day.
Manual Offline Fund update Requests Generally it take Mins 30 Hrs to Max 2 hr time in working Days
(Subject to Payment Receipt), In case if Made NEFT/RTGS then it may take time to get update(Subject to
in case if not undated in that 1 hr then you can write us mail on email@example.com.
We suggest to Get the funds via IMPS / Same Bank Transfer if needed urgent funds to be updated in
Helpline Mail at: firstname.lastname@example.org for any issues. you will get the revert soon on working hours
10:00 AM to 06:00 PM
Call and Mail support also available in case if delay in fund approval process
Thanks for your better understanding and co-operation